PRIVACY POLICY
This policy describes how Stoop Magic collects, uses, and protects information when you use our website or services.
We may collect information you provide when ordering, contacting us, joining the email list, or interacting with the website. This may include your name, email address, telephone number, billing and service address, order selections, porch details, messages, and optional photographs.
When you browse the store, Shopify and authorized service providers may automatically collect IP address, device and browser details, cookie identifiers, referring pages, interactions, approximate location, and information about cart, checkout, and website activity.
We use information to process payments and orders, schedule and provide services, communicate about installations, respond to questions, prevent fraud, maintain business records, improve the website, measure performance, comply with law, and send marketing messages when you have chosen to receive them.
The Stoop Magic store is hosted through Shopify. Shopify and its payment providers process transaction and payment information under their own privacy practices. Stoop Magic does not directly store complete payment-card numbers. Information may be processed in locations where Shopify or its providers operate.
We may disclose information to Shopify, payment processors, website hosts, email and marketing platforms, analytics providers, fraud-prevention services, professional advisers, and delivery or service partners when needed to operate the business. We may also disclose information when required by law, during a business transaction, or to protect customers, Stoop Magic, or others.
Depending on enabled Shopify features and advertising services, certain browsing or device information may be used or shared for analytics or personalized advertising. Where applicable law provides a right to opt out of sale, sharing, or targeted advertising, customers may use the store's privacy choices or contact us. Stoop Magic does not sell customer contact lists for money.
The website uses cookies and similar technologies for store functions, cart operation, security, preferences, analytics, and advertising. Available cookie controls and data-sharing opt-outs may be accessed through the store's privacy settings. Where supported and legally required, recognized opt-out preference signals such as Global Privacy Control will be processed through Shopify's customer-privacy tools.
Customers who join the email list may receive booking announcements, seasonal inspiration, and service updates and may unsubscribe through the link in a marketing email. Transactional order messages may still be sent. Promotional text messages will be sent only after obtaining any consent required by applicable law; consent to email does not automatically constitute consent to marketing texts.
Service addresses, access instructions, porch photographs, and design notes are used to plan and provide services. Completed-display photographs are used publicly only when permission has been granted. We do not intentionally publish a customer's street address, personal name, access code, or other identifying information with a display photograph without separate permission.
Information is retained only as long as reasonably necessary to provide services, maintain tax and accounting records, resolve disputes, prevent fraud, enforce agreements, and meet legal obligations. When information is no longer needed, we take reasonable steps to delete, anonymize, or securely dispose of it.
We use reasonable administrative, technical, and physical safeguards appropriate to the information we maintain. No internet transmission or storage system is completely secure. If a security incident requires notice under applicable law, affected individuals and appropriate authorities will be notified as required.
Depending on applicable law, you may request access to, correction of, deletion of, or a copy of personal information associated with you, and may request to opt out of certain processing. We may verify identity before completing a request. An authorized agent may be required to provide written authorization. Some records may be retained for legal, tax, fraud-prevention, security, or transaction purposes.
The website may link to websites, social platforms, or services controlled by others. Their privacy and security practices are governed by their own policies, and Stoop Magic is not responsible for third-party content or practices.
Stoop Magic services are intended for adults making household purchases and are not directed to children. We do not knowingly collect personal information from children through the store. This Privacy Policy may be updated as the website, services, or legal requirements change; the current effective date will be posted on this page.
Privacy questions and requests may be sent to hello@stoopmagic.com or submitted by mail to the business mailing address published by Stoop Magic. Requests should include enough information for us to identify the relevant account or transaction and respond securely.
